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  • About Us

    About Us

    RACmonitor.com is an online news and information source to help healthcare providers make informed decisions for their organizations on the activities of Recovery Audit Contractors — the congressionally mandated program under the auspices of the Department of Health and Human Services (HHS) and administered by the Centers for Medicare and Medicaid Services (CMS).  RACmonitor.com is not affiliated with any governmental agency but is a source for healthcare providers in all settings. 

    RACmonitor.com provides a portal of information and a discussion of RAC activities for educational purposes only. RACmonitor.com has made every effort to ensure the accuracy of the contents herein.

    Panacea’s media division also includes ICD10monitor, the single most important source of news and information surrounding ICD-10 as they implement the new coding system. MedLearn Publishing, a leading authority on medical coding, compliance and reimbursement. And VBPmonitor, our new online resource following the transition of healthcare providers from the current Fee For Services (FFS) payment system to the value-based purchasing model. Each publication, webcast, seminar and newsletter has been developed with your daily challenges in mind.

    Publishing Team

    Chuck Buck — Publisher

    Mary Wollan — Business Development Director

    Suzanne Lappen — Senior Vice President of Corporate Development

    Jessica Maier — Corporate Accounts Coordinator

    Laura Baker — Webcast and Event Producer

    Tara Boyd and Gracielinda Prescott — Graphic Designer


    Advertising and Branding Opportunities

    Healthcare sales and marketing professionals can reach important decision makers among the provider target market with our portfolio of RAC-focused products — Website advertising, bi-weekly e-newsletters, Webinars and email messages.

    Call our National Advertising Sales Director
    866.829.6612 x 702


  • News


    is the industry’s first and only news and information Website dedicated to providing healthcare organizations with the latest developments in The Centers for Medicare & Medicaid Services’ Recovery Audit Contractor (RAC) program. Our editorial products include the following:


    RACMonitor Enews:

    a bi-weekly news and information e-newsletter written and edited by healthcare subject experts who report on the implications of RAC initiatives from their respective disciplines — compliance, reimbursement, clinical documentation and coding.



    Electronic alerts issued to announce breaking news events related to RAC activities.



    Check back soon for our interactive map of the United States displaying RAC activities by state and zone.
  • Videos
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    Educational Services from RAC Monitor
  • RAC Resources

    RACResources™ is your marketplace for resources to help you and your facility in dealing with Recovery Audit Contractor issues. With the advent of the RACs there will be a demand for qualified, highly trained healthcare professionals for RAC-related positions in revenue cycle management, reimbursement and compliance.

    Here you’ll find opportunities for professionals who want to take their career to the next level. You can tap into our experts for retraining current staff. Looking for help? You can access our Help Wanted section. You can also post a position that needs to be filled. (Requires Registration - Register here).

    Looking for specific expertise from among our RAC consultants and vendors? Be sure so to see a complete listing of healthcare vendor organizations that can help you with your RAC issues in our Buyer’s Guide.

  • Contact Us

    Telephone Directory

    Toll Free: 866.829.6612
    General Information: Extension 1
    RACUniversity Book Store Extension 5
    RACUniversity E-Campus Extension 6
    Editorial Department Extension 707

    Corporate Office

    Chuck Buck

    287 East Sixth Street
    Suite 400
    St. Paul, MN 55101

    Direct: 858.459.0042
    TOLL FREE: 866.829.6612
    Email: Click here


    Suzanne Lappen
    Vice President, Corporate Development

    287 East Sixth Street
    Suite 400
    St. Paul, MN 55101

    Direct: 763.533.4250
    TOLL FREE: 866.829.6612
    Email: Click here


    Operations Center

    287 East Sixth Street
    Suite 400
    St. Paul, MN 55101

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