Featured Article

July 23, 2020

As Hospitals Relax No-Visitor Policies, Let’s Work to Do Better Next Time

By Juliet B. Ugarte Hopkins, MD, CHCQM-PHYADV
Dear hospital administrator/provider who believes you comprehend how terrible the no-visitor policy is: You don’t. Having practiced as a pediatric hospitalist for a decade, I’ve participated in thousands of conversations with patients and family members wherein my goal was to be as straightforward as possible. I try to stick to…
July 16, 2020

The Perils of Email

By David M. Glaser, Esq.
Email is a wonderful thing.  As a kid, or even as an adult, I rarely wrote letters because the act of addressing an envelope was too much for me.  (Please don’t judge me too harshly!) But I whip off emails to friends all the time.  While I love email, it…
The CEO of a health center in central Nebraska needed all hands on deck when the global pandemic hit close to home.   The city of Lexington, Nebraska sits just north of a pair of mighty east-west thoroughfares, U.S. Route 30 and Interstate 80, more or less equidistant from the…
July 2, 2020

CMS Releases COVID-19 Data, with SDoH Front and Center

By Ellen Fink-Samnick MSW, ACSW, LCSW, CCM, CRP
I’m a longtime fan of “wholistic” healthcare and case management processes, with a “W” as opposed to an “H” for holistic. This approach addresses whole-person care of physical health, behavioral health, and psychosocial circumstances, taking care not to leave any holes in care; it’s an approach that’s even more vital…
June 24, 2020

Impact of COVID-19 on SDoH and SDoMH Revealed in National Study

By Ellen Fink-Samnick MSW, ACSW, LCSW, CCM, CRP
The impact of the COVID-19 pandemic on society has more layers than the largest onion! A new national survey led by researchers from Northeastern, Harvard, Northwestern, and Rutgers universities sheds glaring light on the current impact to communities and concerns over health disparities, and validates concern for the general and mental health…
June 18, 2020

SDoH and COVID-19

By Ellen Fink-Samnick MSW, ACSW, LCSW, CCM, CRP
Centene, National Minority Quality Forum Research Racial Disparities associated with COVID-19. The realities of the COVID-19 pandemic continue to invade society, drawing attention to the virus’s dramatic impact on racial and ethnic minorities, underserved populations, and their communities. Frightening facts continue to reflect the intersection of COVID and the social…
While the introduction of new COVID-19 reimbursement rules and regulations have brought on their share of confusion, there is one certainty healthcare organizations can bank on: oversight of incentive dollars will be a regulatory priority. In fact, federal watchdogs are not wasting any time, as reports suggest monitoring of billing…
Will citizens trade their privacy for the convenience of automated contact tracing? We made our escape from the COVID-19 lockdown in New York City, sneaking out at the crack of dawn. Hoping to evade detection, we wore our face masks, sat low in the seats, and kept looking straight ahead…