Is this type of behavior widespread, or is it isolated to one or two RACs? Are the RACs responsive to your requests? Are they able to direct you to someone else within their organization who can help when they can't?
We encourage you to take a few minutes (no more than five) to complete the confidential survey, "Rank Your RAC." We will use your responses in aggregate form only and will not attribute any responses directly to you, ensuring total anonymity.
And we will get back to you.